Privacy Policy

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, company name (when you fill out our contact forms).
• Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs.
• Cookies & Tracking Technologies: See our Cookie Policy for details.
• Communication Data: Any information you provide when you contact us via email or chat.

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve our website, services, and user experience.
• To analyse website traffic and performance using tools like Google Analytics (anonymised where possible).
• To send you marketing communications (only with your explicit consent).
• To comply with legal obligations and protect our legal rights.

If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your data (e.g., newsletter signup).
• Contract: Processing is necessary for a contract we are about to enter or have entered with you.
• Legitimate Interest: Processing is necessary for our legitimate business interests (provided your rights do not override them).
• Compliance with Law: Processing is necessary to comply with a legal obligation.

We do not sell or rent your personal data to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website (e.g., hosting, analytics, email delivery) – under strict data processing agreements.
• Legal Requirements: If required by law, court order, or government regulation.

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data ("right to be forgotten").
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a machine-readable format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: At any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at icreatixpro@gmail.com.

We implement industry‑standard technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include SSL encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure – you use our website at your own risk.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax, legal, or accounting records). After that, your data is securely deleted or anonymised.

Our website is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us so we can delete it.

Since our operations are based in the UAE, your data may be transferred to and processed in the UAE. The UAE has not received an adequacy decision from the European Commission. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data when transferred from the EEA or UK.

We use cookies and similar tracking technologies to enhance your browsing experience and analyse traffic. For detailed information, please see our Cookie Policy, which includes instructions on how to manage your preferences.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: