Data Protection

GDPR Compliance

iCreatixPRO is fully committed to protecting your personal data and respecting your privacy rights under GDPR (EU) and UK GDPR.

Last updated: May 2026

At iCreatixPRO, we take data privacy seriously. This GDPR Compliance page explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 and the UK GDPR.

1. Data Controller Information

iCreatixPRO is the data controller for any personal data you provide to us through our website, contact forms, or email communications. Our registered office is in Dubai, UAE. For GDPR-related inquiries, please contact our Data Protection Officer at icreatixpro@gmail.com.

2. What Data We Collect

  • Name, email address, and phone number (when you fill out contact forms)
  • IP address, browser type, and usage data via cookies (see our Cookie Policy)
  • Any information you voluntarily provide in messages or support requests

3. Legal Basis for Processing

We process your personal data only when we have a lawful basis under GDPR, including:

  • Consent: You have given clear consent for us to process your data (e.g., newsletter signup).
  • Contract: Processing is necessary for a contract we are about to enter or have entered with you.
  • Legitimate interest: Processing is necessary for our legitimate business interests, provided your rights do not override them.

4. Your Rights Under GDPR

As an EU/UK resident, you have the following rights:

  • Right to access – request a copy of your personal data.
  • Right to rectification – correct inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – request deletion of your data.
  • Right to restrict processing – limit how we use your data.
  • Right to data portability – receive your data in a machine-readable format.
  • Right to object – object to processing based on legitimate interests.
  • Right to withdraw consent – at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at icreatixpro@gmail.com.

5. Data Security & Retention

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (e.g., tax records). After that, it is securely deleted or anonymised.

6. Third-Party Data Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating our website (e.g., analytics, hosting), but only under strict data processing agreements that comply with GDPR. These providers are located within the EEA or in countries with adequacy decisions.

7. International Data Transfers

Since our operations are based in the UAE, your data may be transferred to and processed in the UAE. The UAE has not received an adequacy decision from the European Commission, but we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. For detailed information, please review our Cookie Policy, which includes instructions on how to manage your cookie preferences.

9. Changes to This Policy

We may update this GDPR Compliance page from time to time to reflect changes in legal requirements or our data processing practices. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

10. Contact & Complaints

If you have any questions or concerns about our GDPR compliance, or if you wish to exercise your data rights, please contact us at:

Email: icreatixpro@gmail.com

Address: iCreatixPRO, UK, United Kingdom

You also have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK or your national Data Protection Authority).

For more information, please also review our Legal Notice, Cookie Policy, and Disclaimer.